Thanks to people like Mr. Mariano Fernandez, Tony Lopez, James Murphy, Steven Williams, Millie Robayna, Gabriel from Public works and many of the clerks and reviewers you will see the light at the end of the tunnel.
Parking can get a bit difficult unless you get there early.
But once again the system is a total FIASCO to conduct business in a thriving City that has so many projects going on.
they're very slow all the times and they always talking between them no doing their job properly.
The downfall however are the unannounced events that they sometimes have the day of. For example, one may get there in the morning and find a sign that states they will be closing early- however those who are unaware may show up to a closed facility. Also, there is no heads up days prior to these events.. Maybe they can post on their website or for the regulars, have the signs up maybe 2 weeks in advance.
Staff is always helpful whether its via phone or at the actual building department. Very friendly environment, always greeted with smiles.
There are some pretty terrific people working here, but unfortunately the new system they have rather than improve the work flow slows it down.
The old system was much easier to navigate and much quicker too !!!
I ave to say that I’m very disappointed with the way maria Ortiz handle my permit for my location. Very rude and sounded as if intoxicated or she has mantal issues. Hopefully no one has to deal with her in the near future.
Overall the Building Department gets the work done!
I would rather submit permits online as they've done in the past but this was discontinued. Making the drive down to Miami Beach isn't always ideal.
If I could give negative stars, I would. It is absolutely incredible the level of incompetence and the lack of coherence there is in this department. As a customer, all of my experiences dealing with this city department have been less than satisfactory. There is no organization at all. Clerks tell you one thing over the phone and other representatives tell you a completely different thing in person. I wish they'd at least get themselves in the same page and train their staff to give the appropriate information. Cannot believe my tax payer dollars pay these salaries. Please PROVIDE the customer service we deserve and are paying you for.
I'm not sure how every stays sane after hearing the way they call out numbers. The automated voice system can get pretty overwhelming.
DO NOT go during LUNCH hours because the whole building goes on lunch recess together and you will be left in a dark room-literally.
Love to come and see the friendly familiar faces, hate to waste time due to a failing system that is user UNFRIENDLY and SLOW to say the least.
Administration Dept. is always helpful but there is only so much they can do, Specially with the fact that the building department has no say so over Public Works and Zoning causes issues that can become a real pain.
Miami Beach Building Department is a US Local Government Office based in Miami Beach, Florida. Miami Beach Building Department is located at 1700 Convention Center Dr, Miami Beach, FL 33139, USA.
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