I rented a vehicle in Orlando International and was schedule to drop it off at this remote location. This is a kiosk which connects you with a Hertz representative using a webcam. In theory, the idea is good. However, when technology fails, it fails! I was stuck at this virtual kiosk for at least an hour because the machine kept losing internet signal. If you have a couple of hours to spare on your rental, go ahead and try to deliver you vehicle at this kiosk location. Otherwise I would try one of the other locations with actual humans working in them.
This is a public parking not hertz which is 1.8km distant from there at 5th floor of 1619 of alton road
Make sure you allot some time when picking up and dropping off a car. It takes a while to process everything with the remote assistance. Specially when dropping off the car late at night. It's difficult to connect to a representative.
This is actually a parking lot with a Hertz kiosk. The parking attendant can't help you with any rental inquiry. You have to speak with a representative remotely via the kiosk using a wired phone and a webcam.
Avoid this place!! rent through a phone kiosk that's located in a very busy parking ramp - no actual personnel. There's a huge TV on full blast just by the kiosk so that you almost can't hear a thing. I noticed after about 10 minutes driving my tank was only 30% full but the receipt said 100% full. I drove back which was a huge hassle in traffic. Staff on phone was semi polite and offered no compensation. I'll never rent a car with them again - definitely do not recommend this place. Terrible.
We booked a midsize vehicle like toyota corolla from expedia but we got a compact chevrolet sonic when we got there.
If the parking lot is busy, you'll need to deliver the car at the Airport, too bad.
Hertz is a US Car Rental based in Miami Beach, Florida. Hertz is located at 237 20th St, Miami Beach, FL 33139, USA.
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