I've been using South Miami Beach Thrifty rental car service for years.I live on 15 and Jefferson avenue,so it's so convenient for me to rent a car to do a weekend excursion, without dealing with the airport!Staff is friendly and lenient if you bring the car in 5 or 10 minutes after your rental.No drama, very easy to get to. I always recommend this Thifty to all of my friends If they want to explore other beautiful cities in Florida
This is the worst customer service ever. They share space with an scooters rental and they are even worst. They do not respect people at all. If you can go to any other location please do so. DO NOT ruin your vacation with these kind of people. They need to understand this is not a free car rental service, this is something we pay for and deserve respect. By te way there are better options with better customer service.
Very shady. Don't ever rent from these people. Picked up car for 1 day rental, 3/4 tank of gas. Returned with full tank parked on incline and was charged $50 for tank not being full!! They decided $20 cash would take care of it! I agreed to pay for plate pass to cover tolls ( i only had about$13 in tolls that day) They just charged my credit card $130 for tolls. Ive been travelling a long time throughout North America and Europe and I've never encountered so much dishonesty and fradulent behavior.
*0 star !! DO NOT USE THIS PLACE. MAKING A RESERVATION AND PAYING A DEPOSIT DOES NOT MEAN THEY WILL HAVE A CAR FOR YOU. We turned up within the allocated time frame and the girl had given our car away. The customer in front of us warned us that the girl serving him (who claimed to be the manager) tried to charge him double even though he had a reservation at a guaranteed price! Hard to understand the rude girl behind the counter and would not do anything to resolve the problem suggest any alternatives. We got a car with one phone call to ALAMO! Similar price and brand new! Highly recommend ALAMO. If you use this Thrifty you do so at your own peril!
I hear bad news about this office but i have only good comments. We booked something online at midnight for the next morning. Indeed the car was waiting although we were late and the service was impeccable the whole time and the same for the return. I would gladly recommend them.
Thrifty Car Rental is a US Car Rental based in Miami Beach, Florida. Thrifty Car Rental is located at 1520 Collins Ave, Miami Beach, FL 33139, USA.
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